Terms of services

1. General Information

This website is operated by Abhinandan Jewellers Pvt. Ltd. , a registered business under the laws of India. Throughout the site, the terms “we”, “us”, and “our” refer to Elmas by Abhinandan Jewellers.

By accessing or using our site, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws.

2. Orders & Confirmation

• Once your order is placed, you will receive an order confirmation email/SMS.

• Orders are processed only after successful payment confirmation.

3. Shipping & Delivery

• We usually dispatch orders within 10–15 days, unless stated otherwise.

• Delivery timelines may vary based on location, courier delays, or unforeseen circumstances.

• Tracking details will be shared once the order is shipped.

4. Exchanges

• Exchange is accepted within 7 days of delivery for unused and undamaged items in original packaging.

• To initiate an exchange, please contact us at support section with your order ID and issue details.

5. Product Authenticity

• We guarantee genuine silver content as per the description (e.g., 92.5 sterling silver or 999 fine silver).